Returns / Exchanges
Final sale policy.
All sales are final. We do not accept cancellations, change-of-mind returns, refunds or exchanges. This does not affect any remedies you may be entitled to under applicable law where goods are non-conforming.
Guide
All sales are final
All sales are final. We do not accept cancellations, change-of-mind returns, refunds or exchanges. This does not affect any remedies you may be entitled to under applicable law where goods are non-conforming.
Guide
If goods are non-conforming
Contact enquiries@unocollectives.com promptly if an item arrives incorrect, damaged, or materially different from what was shown. Include your order number, a description of the issue, and clear photos where helpful so we can review the applicable remedy.
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Unavailable after payment
If an item becomes unavailable after payment, only that item will be refunded and the rest of the order will proceed.